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Customer Review :
They have us trapped and now they even hosed us. : Quicken 2003 for Mac
When Quicken first came out, it was simple, straightforward and rock solid. Over the years it has become more and more of everything except simple and rock solid. This is now a beast which rears its ugly head at all the worst moments.
If it has not crashed on you yet, it will one day. So what? Every application crashes once in a while, you say? Perhaps. But Quicken has a magical ability to take a crash and turn it into corrupted data. Once the data file has a little corruption in it everything just gets worse and worse. Crashes come more frequently and then suddenly a checking or credit card account tells you it is "out of balance" and a prior period needs to be re-reconciled. Ok, but when you try to do this it either will not let you or it appears in every way to be correct, but insists it is not. At that point the only way out involves significant reentry of data OR an expensive submission of your file to Intuit tech support for "cleaning." To top it all off, your confidence in your data is shaken badly. All you can think of is the possibility of ever needing to "redo the work again" another time.
I love the Quicken I remember, and this product probably still is that good until things go wrong. Once wronged, however, it is more than torturous to recover from.
If you proceed, and you probably will because Intuit has a virtual lock on the personal finance market, you must be careful to back up after EVERY session. Even more critical is the need to return to the last clean backup immediately IF your file EVER crashes. Do NOT ever continue to use a crashed file or you will be very sorry. Very sorry.
The truly disheartening fact is Intuit continues to sell us an application containing the same bugs in version after version. They add a handful of features each year to tempt us to part with another chunk of change, but we keep seeing the same pimples and quirks carried forward. Many of us update our copy each year not to get any new features, but in the hopes they actually fixed our least favorite bug. All too often they have not, but we keep hoping.